Shipping policy

Shipping Policy

This shipping policy provides information about the shipping procedures and conditions for purchases made through the Afraahmed.com website (hereinafter referred to as the “Website”).

1. Shipping Process

a. Orders placed through the Website are subject to a processing period after payment is confirmed. During this time, the order is prepared, packaged, and shipped.

2. Shipping Time

a. Shipping times are calculated based on business days, starting from the date the order is received. Weekends and official holidays are not included in the shipping timeframe.

b. The shipping duration may vary depending on the delivery address, product availability, and the service conditions of the shipping provider.

3. Shipping Fees

a. For purchases exceeding a certain amount made through the Website, a shipping fee will be charged to the buyer as a product shipment cost.

b. Shipping fees will be communicated to you during the ordering and payment process.

4. Shipment Tracking

a. Once your order is shipped, a tracking number will be provided. You can use this number to monitor the shipping progress of your order.

b. If you have any questions regarding shipment tracking, please contact our customer service.

5. Delivery Issues

a. If you encounter any issues during delivery, please contact our customer service as soon as possible.

b. In the event of any damage or missing items upon delivery, it is important to file a report with the shipping provider and inform our customer service team.

6. Returns and Exchanges

a. Our return and exchange policy for shipped products is outlined on the Website. For detailed information about the return and exchange process, please visit the relevant page.

This shipping policy explains the shipping processes and conditions for purchases made through the Website. By making a purchase, you agree to comply with these shipping procedures.

7. Contact

If you have any questions or concerns, please don’t hesitate to contact us:

📩 hello@afraahmed.com